Get in Touch With Us
Got a question about how we review betting sites, spotted something that needs correcting, or want to suggest a sportsbook we haven't covered? This page explains the best way to reach our team and what happens once your message lands in our inbox.
The Best Way to Reach Us
Email is the most reliable channel for contacting our team. We read every message that comes in, and a real person replies — we don't rely on automated responses to stand in for an actual answer. Write to us at [email protected] and we'll aim to get back to you within two working days.
A quick heads-up in your subject line about what your message concerns — a correction, feedback, a question about odds or bonus terms, or something else — helps us route it to the right person and respond faster.
What You Can Get in Touch About
- Site questions — If anything about our sportsbook comparisons, betting markets, odds coverage or payment method breakdowns is unclear, ask us directly.
- Accuracy and corrections — Betting bonuses, wagering requirements, withdrawal times and licensing details change often. If you spot something that looks out of date on any of our Canadian betting site reviews, let us know and we'll look into it.
- Content suggestions — Want us to cover a particular betting app, payment option, or sport that matters to you? Reader input genuinely shapes what we prioritise next.
- Partnership and editorial enquiries — If you represent an operator or affiliate program and want to discuss working with us, introduce yourself and outline what you have in mind.
- Responsible gambling support — If you or someone close to you is struggling with betting, mention this in your message and we'll point you toward appropriate provincial and national support resources.
How We Handle Your Message
Once your email arrives, a member of our editorial team reviews it personally. We aim to respond within two working days, though this can stretch a little during busier periods — we'd rather take the time to give you a proper answer than a rushed one.
If your enquiry relates to a specific review — say, a question about withdrawal speed at one of the sportsbooks we've assessed, or how a bonus offer's wagering requirement works — including the site name and the section of the page you're asking about helps us respond with something useful rather than generic.
A Note on How We Cover This Industry
Our reviews and rankings of Canadian betting sites are based on publicly available information about odds, betting markets, payment methods, licensing and site features. Editorial ratings reflect our own research and are never influenced by whether a site pays us a commission for referrals — where that relationship exists, it's disclosed on the relevant pages, and it never decides where a sportsbook lands in our rankings.
If something we've published affected your experience with a betting site — good or bad — we want to hear about it. Reader feedback is one of the main ways we keep our comparisons current and useful for people across Canada, whether they're new to online sports betting or comparing sportsbooks for the first time.
Looking for something specific while you're here? You can also browse our review of trusted casinos operating outside GamStop restrictions if that's relevant to what you're researching.
Before You Write In
A few things that help us help you faster:
- Check whether your question is already answered on the relevant review or comparison page — bonus terms, payment methods and withdrawal timelines are usually detailed there.
- Include the name of the betting site or feature you're asking about, if applicable.
- Let us know if you're contacting us from a specific province, since availability and site features can vary slightly by region.
- Give us a way to follow up if we need more detail to answer properly.
Thanks for taking the time to reach out. Whether it's a correction, a question, or just feedback on how we cover sports betting in Canada, we read it and we respond.